Get in touch
The fastest answer is often the bot itself. If it cannot help, we are here.
Before reaching out, it is worth trying the help centre or theFAQ. Most setup questions, billing questions and integration questions are answered there. If you are already a customer, your own SimpledAId bot has been trained on those same articles, so asking it directly is often the fastest route.
For everything else, here is where to go.
Sales and demo
Thinking about SimpledAId for your store, or want to understand whether it is the right fit before signing up? Build a free bot from your store URL and see it in action in minutes. No card required.
Support
Already using SimpledAId and need a hand? Email us at[email protected] or browse thehelp centre for step-by-step guides on connecting your store, managing your knowledge base and understanding how resolutions are counted.
Privacy and legal
Data requests, GDPR enquiries, right-to-erasure requests and any legal correspondence should be sent to [email protected]. We aim to respond within five working days.
Registered office
Simpled Tech Limited
2 Eastbourne Terrace
London, W2 6LG
United Kingdom
Company no. 13391034
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